Creating campaigns - Phone campaigns
This article answers common questions about how phone campaign call orders, audience updates, call attempts, and daily list resets work.
This article explains the configurable settings available for phone campaigns, including calling hours, volunteer matching, call recording, and calling order options.
This article explains three phone campaign settings — caller matching, caller targeting, and calling order — to help organisations optimise their outreach effectively.
How to set up logic-based branching scripts for phone and text campaigns that direct contacts down different paths based on their answers.
How to add a pre-written text message question to a phone script, allowing volunteers to send information during calls.
This article explains how to add a phone call transfer option to a calling script, allowing callers to redirect calls to a specified number.
How to manage inbound callbacks in phone campaigns, including options available to callers and how to view call logs and voicemails.
How to reduce phone number spam reports in Movement and replace flagged numbers using automations and campaign settings.