Users, roles and organisations

How Movement's nested organisational hierarchy works, enabling targeted campaign management, volunteer matching, and admin permissions across national, regional, and local levels.

How to invite individual or bulk users to Movement, assign roles and organisations, and configure account approval settings.

How to manage default and custom user roles and permissions within your organisation's settings, including sub-organisation access levels.

This article explains how user groups work to control which users can participate in calling, text and WhatsApp campaigns, and how to create and manage them.

How to enable and configure targeting in calling and conversation campaigns to direct volunteers towards specific branches, employers or organisations.

How to resolve a duplicate phone number conflict when setting up a new user account in Movement, including steps for admins.

How to set up a campaign approval system on Movement, including configuring audience size thresholds and managing user role permissions.

Super admins can bulk assign, update, or remove user roles for members via CSV upload, using role slugs and membership numbers to manage platform access.

This article explains how to share campaigns with users in other organisations, allowing them to view campaign data or volunteer, using the platform's share functionality.

A glossary explaining key user-related terms in Movement, including groups, organisations, and roles, and how they function within the platform.