Once your campaign has been launched you can return to the campaign page to see results. The campaign page will give you an overview of live results. The information provided is slightly different depending on the type of campaign.


Note: For the full results of any campaign, including individual answers, you can download a CSV of results for each campaign



Phone campaigns

 The overview screen displays: 

  • Overall call totals 
  • A breakdown of calls which can be made today 
  • Aggregate answers to any multiple choice questions 





Text surveys

 The overview screen displays: 

  • Texts sent and clicked, click rate, texts failed, unsubscribes, completion rate
  • Aggregate answers to any multiple choice questions 



The details tab displays:


  • Name, audience, creator, organisations, delivered date, sender, content
  • All recipients: content, clicked, opted out, delivery status



The replies tab displays: 

  • Name and reply to text message



Text blasts and conversations

 The overview screen displays: 

  • Texts sent and clicked, click rate, texts failed, unsubscribes, reply rate


The details tab displays:

  • Name, audience, creator, organisations, delivered date, sender, content
  • All recipients: clicked, opted out, delivery status, reply status


The replies tab displays: 

  • Name and reply to text message


Note: It is still possible to receive replies to blast messages beyond unsubscribes 


WhatsApp surveys 


 The overview screen displays: 

  • Messages sent and clicked, click rate, messages failed, unsubscribes, completion rate


The details tab displays:

  • Name, audience, creator, organisations, delivered date, sender, content
  • All recipients: content, clicked, opted out, delivery status

The replies tab displays: 

  • Name and reply to first message


WhatsApp blasts and conversations 

 The overview screen displays: 

  • Messages sent and clicked, click rate, messages failed, unsubscribes



The details tab displays:

  • Name, audience, creator, organisations, delivered date, sender, content
  • All recipients: content, clicked, opted out, delivery status

The replies tab displays: 

  • Name and reply to message


Emails

The overview screen displays: 

  • Open rate, click rate, unsubscribes, bounce rate


The details tab displays:

  • Campaign name, audience, creator, organisations, campaign type, sent date
  • Subject line and preview line
  • Audience size, sent, delivered, clicks, click-to-open
  • Email helpful or unhelpful reactions
  • Unsubscribes, bounce rate
  • All recipients: name, email address, opened, clicked, opted out