When setting up Movement, we require DNS records to be added to your domain. DNS records are like the telephone directory of the internet, informing devices where you can be found by translating text based domain names into numerical IP addresses.
DNS records are made up of a Type (e.g. A, AAA, CNAME, TXT), a host (e.g. em1059.yourdomain.org) and some data (e.g. u810311.wl99.sendgrid-example.net)
Typically there will be 8 records you need to add to your DNS. We will provide you with these:
- 3 CNAME records for Sendgrid
- 3 CNAME records for Amazon SES
- 1 TXT record for Amazon SES
- 1 TXT SPF record (you may already have one of these, read below for more).
The CNAME and TXT records are used by our two email providers, Sendgrid and Amazon SES, to authenticate that they are allowed to send email on your behalf and to digitally sign your emails using your domain name for authentication and branding.
The SPF record is an additional record used by mail clients (such as Gmail, Outlook, Apple Mail) to improve deliverability and prevent spam. They tell email clients which domains are allowed to send on your behalf.
For example, v=spf1 include:sendgrid.net include:amazonses.com -all tells email clients that Sendgrid and Amazon SES can send email on your behalf and not to allow email from anyone else.
You may already have this for your existing mail server e.g. v=spf1 include:outlook.com -all. In this case, you should add the include:sendgrid.net and include:amazonses.com records to make v=spf1 include:outlook.com include:sendgrid.net include:amazonses.com -all .
Your account manager will be available to assist with this process and if you have any questions, you can always reach out to us: support@yourmovement.org